PTUK Customer Charter
We want our customers to have the best
Purchase & Tour Experience.
An Experience that exceeds all expectations
We will achieve this through providing a very
Friendly, courteous and personalised
Customer experience, so that they trust and
feel at ease with us
We will carefully listen to and make every
Customer feel special. Everything we do will be
delivered in a convenient, quality, timely and
reliable manner that will be second to none.
The result is that each customer will feel valued
And so will be
become loyal enough to say
"I would never dream of buying a tour from any other tour provider"